Merchant Success Story: Your Friend With a Cube Van
Card payment convenience and security create a moving success story
 Business Need
In the moving and delivery business, the clock never stops. And the work is wherever the customer is. They needed a payment solution that could keep up with their business.
The Solution – Moneris Wireless 8300 Terminal for anywhere1, any time card processing
With personal and business clients scattered around the greater Toronto area, having a mobile card payment solution makes it much more convenient and secure to do business on the road. It has eliminated the need for manual imprinting of cards and time-consuming phone authorizations. Also, because the solutions are capable of processing credit and debit transactions, slow cheque processing is eliminated.
“Our bank recommended Moneris’ services to us,” said Denis Roy, co-owner. “Once we received our new equipment, we were ready for business, and it’s been an effortless relationship ever since. Our customers love the convenience – and the opportunity to earn points on their moving expenses.”
The equipment itself has proven to be very rugged. “We’ve dropped our 8300s a few times and they keep on working. When it comes to technical help, Moneris’ support is second to none. On a few occasions, receipt paper rolls ran out before the transactions were printed. A quick call to Moneris and the transactions were retrieved. Moneris always provides me with easy ways to solve problems,” added Mr. Roy. “We’ve come to really rely on them.”
Thanks in part to their ability to accept wireless payments, Your Friend With A Cube Van has experienced a substantial increase in business. According to Roy, in less than 5 years, business has tripled – and so has the size of their fleet.
The biggest boost has been in last-minute business. “We recently became a supplier to a major discount department store. There’s a lot of weekend and after hours work. Being able to accept corporate cards any time and anywhere has made things much easier than cheques.”
Roy also believes that having Moneris’ services has improved his reputation. The moving industry has a less than perfect record with customers. His partnership with Moneris tells customers that his operation is sophisticated, established and trustworthy.
Roy continued, “I highly recommend Moneris to my colleagues. In fact, on my recommendation, my physiotherapist made the move to Point of Sale card technology. And their business has grown, too.”
 Get a Wireless POS Terminal
Related Links:
Wireless 8300
http://www.moneris.com/index.php?context=/products/possolutions/mobile8300
Paper Supplies Online
http://www.shopmoneris.com/StoreBox/rolls.htm
Quick Facts on the Company
Your Friend With A Cube Van
www.yfcv.ca/
Location
Toronto, Ontario
Owners
Dave Janakowski & Denis Roy
Industry
Transportation
Quote
“We consider our Moneris wireless POS terminal an invaluable tool for our trade.”
Reference
Denis Roy, co-owner
1 Service availability dependent on GPRS wireless network coverage.
Moneris, Moneris Solutions and the Moneris Solutions design are registered trademarks of Moneris Solutions Corporation.
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